F.A.Q.

Rainbow Mountain Peru
"If you have more questions, do not hesitate to contact us. You can e-mail us or you can skype with us, see the Contact Us button on the website."
"The tips for the guides, cook and porters is not included in the price you paid for your tour. However is something extra present to your staff after a special Inca trail,however you must know that tips are not mandatory and instead you must take from different view of point as saying thanks after making successfully your trip to Ausangate."
Once you’ve confirmed your booking we will send out a detailed pre-departure information pack covering all sorts of practical information, including a general packing list and any other special items you may need to bring.
Your pre-departure information pack will contain a suggested list of items to bring, but it doesn’t cover medications. We recommend you carry personal medical items for managing common minor ailments such as colds, diarrhoea, blisters and sore throats etc. Travellers who take regular medication should take an appropriate supply. Asthma sufferers should ensure that they have an adequate supply of their routine medicine as some major cities have high levels of smog.
As a general rule you should pack light but bring all the essentials. Leave space in your luggage for souvenirs. You will be required to carry your own bags, and sometimes you will need to lift it on and off public transport, so you should consider using a backpack or soft duffel bag. Suitcases are okay on some of our trips, but not always practical (particularly on the cobbled streets of Cusco, Arequipa, Puno y otras ciudades). Each airline has specific rules about luggage allowances – check directly with them or ask your travel consultant to confirm for you.
Some places we stay have laundry facilities, and those that don’t may have laundry facilities nearby. It is a good idea to bring some travel wash and a travel clothesline to cut down on packing space. It is particularly useful if you are on a multi-day activity adventure, such as trekking in remote areas.
It depends on the trip. We will let you know in the pre-departure information pack that is sent out to you on confirmation of your booking.
Many countries require you to have a visa before arrival. After you’ve booked your trip we will send you a pre-departure information pack containing all the visa information. It’s best to get visas sorted in advance because the processing time can be quite long.
Yes. Travel insurance is compulsory. Domestic government medical insurance and private health schemes will not cover you in most overseas countries. Peregrine has a policy designed to cover participants in our programs; please ask your consultant for full details. You may take other cover, of course, but you must be adequately insured before participating in our tours. Please check the terms of the policy carefully, particularly the limits of cover (eg. for replacement of photographic equipment, baggage loss etc) and the procedure for making claims (most policies stipulate that claims must be made within a certain time after completion of your journey). Your policy MUST cover medical costs in case of hospitalization, emergency travel and repatriation. If you are going on one of our activity holidays, make sure your insurance covers you for this activity. Once you have paid your deposit or full payment, certain fees will apply if you cancel. Therefore we recommend taking insurance at the time of booking to protect yourself against unforeseen circumstances. Your RAINBOW MOUNTAIN PERU leader will need two copies of your policy – the Tour Leader and our Ground Operator will keep one copy each in the unlikely event of an emergency. The copies must show the policy number and the emergency hotline phone number.
You’ll be able to access the internet in most cities, and unless you’re on Trekking or in the desert your tour leader can point you in the direction of an internet cafe. Be aware that the connectivity can be slow, unreliable and expensive in some citys.
Your mobile will probably work in most major cities. Check with your service provider before you go if they have a reciprocal agreement with the countries you are travelling to and make sure you get international roaming turned on.
Probably. Once you’ve confirmed your booking with us, we send you an information pack that is specific to the trip you’re going on. So if you’re doing the inca trail, salkantay trek, Vilcabamba trek, or Rafting through Apurimac River, we’ll send you all the relevant information before your departure date. If you still have questions or want more information you can always contact us via email, phone or pop in for a chat.
Our family trips are like all our other trips – varied activities featuring lots of encounters with locals. You could be discovering Peru’s ancient Incas history before visiting Sacred Valley, or riding an Horses in Sacsayhuaman. We often include fun physical activities like example kayaking, cooking, fishing and snorkelling, but we know that it’s important your family has time to relax as well. Where possible we choose hotels. Any activities always finish relatively early so you’re comfortably settled at your hotel by evening.
Of course! If there’s a minimum of two people, pick an existing itinerary and contact us and we can arrange the trip as a private tour. Or if you’re after something a bit different, if you have a minimum of seven people for a trip, contact us and we can put together a tailored and personally designed itinerary for you. We have a Privates Group team that works with families, groups of friends, schools, clubs and charities to put together the perfect trip for them. Our team can help you decide on a country or destination that best suits your needs, provide specialist advice on your chosen destination such as the best time to visit, cultural expectations and so on, and provide support while you make decisions on which itinerary works best for your group.
Unfortunately it is not possible to do sections of our tours. However, some of our longer tours are made up of smaller tours completed back-to-back, so it might be possible to book a shorter trip separately.
The prices quoted on the site do not include international flights. But our partnerships with the major airlines means we can get you the best price on flights for your intended travel dates. Just ask.
Yes. RAINBOW MOUNTAIN PERU offers a full travel agency service – for example, we can handle your booking.
Not at all. Every year we take thousands of single travellers around the world. And because all our trips are twin-share (single ladies share with ladies, chaps with chaps), there’s no single supplement to pay. Of course if you’d prefer to have your own room (at a little extra cost) we can arrange this on most trips. Let us know when you book.
The maximum group size on all trips is 16, and groups usually consist of about 2 travellers.
No problem. Just let us know in advance so we can inform our local leaders. That way they can make sure you are looked after in the local restaurants. Keep in mind that in some places your diet might be slightly limited, as meat often forms an integral part of the local diet.